Frequently Asked Questions (FAQ)
1. Do you offer combined dessert and flower delivery services?
Yes, we offer combined dessert and flower delivery services for your convenience. You can choose from a variety of dessert options and pair them with a beautiful bouquet of fresh flowers to create the perfect gift for any occasion.
2. Can I customize my dessert and flower order?
Absolutely! We understand that every customer has unique preferences, so we offer customization options for both desserts and flowers. Whether you have dietary restrictions, specific flavor preferences, or favorite flower types, we'll work with you to create a personalized order that suits your needs.
3. How far in advance do I need to place my order for delivery?
We recommend placing your order at least 3 days in advance to ensure availability and timely delivery. However, we also offer same-day delivery for select items within our delivery area, subject to availability.
4. What types of desserts do you offer?
We offer a wide range of desserts, Our desserts are freshly made using high-quality ingredients to ensure deliciousness with every bite.
5. What flower arrangements are available for delivery?
We offer various flower arrangements, including bouquets, centerpieces, and floral baskets. Our selection includes roses, lilies, tulips, orchids, and seasonal blooms, among others. You can also choose from different color schemes and styles to suit the occasion.
6. Do you offer delivery outside of your local area?
Currently, we offer delivery within our specified local area. However, please contact us directly to inquire about delivery options outside of our standard delivery zone,Vancouver , Burnaby, Surrey, Richmond, UBC and New Westminister.
7. How can I track my delivery order?
Once your order has been processed and scheduled for delivery, you will receive a confirmation email or text message with tracking information. This allows you to monitor the status of your delivery in real-time.
8. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can select your preferred payment method during the checkout process on our website, Also you can pay by cash when you pick up the order.
9. What if I need to cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, depending on the status of your order and our current availability.
10. Do you offer gift wrapping or special packaging for delivery orders?
Yes, we offer gift wrapping and special packaging options for delivery orders. You can add a personalized message or special instructions during the checkout process to make your gift extra special.
11.What’s the dessets minimum order quantities ?
24 cups for desserts
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